ACS Education Services Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

ACS Education Services Student loan department,

Non-federal student loan Dealing with my lender or servicer Iowa

On -/-/15 I paid ACS education services $340.00 out of my checking account. Instead of taking out $340.00 they took out $680.00. I have called them them twice to inquire about when my monies will be put back in my account and they state 24-48 hours ''. I have yet to see the money in my account. I have other checks outstanding and if they do n't put the money back in my account, i will be penalized by my bank. What they did was theft plain and simple and they are dragging their feet to correct it. My account # is -.

ACS Education Services customer in Iowa
Oct 15, 2015

* Source: CFPB Complaint Database

ACS Education Services response to complaint:
Closed with explanation

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