PNC Bank Credit card department,
ok, in - 2015 i got a pnc bank credit card. the paperwork said spend - dollars in the 1st 3 months and get - dollars cash back. on - - at - a - said yes you will be getting your money. so on - - i spoke to -. sounded like a reasonable man. he said theres been an error, you need to spen - dollars to get your bonus. he said ill give you till - - to spend it. he also said you only need to spen - more dollars to reach that mark. well before - -, 2015 i spent - dollars, meeting the criteria neccasasry. i called on - -, 2015 and spoke to a woman, name unknown, she said yes call back on - -, 2015 that will be 60 days/2 billing cycles from - - and you will get your - dollars cash back. thank you i said. so i did call on - - at - - to be exact. he gave me a complaint number. that number is - i was contacted via phone by a -, last name didnt get he said ill call you again after an investigation has been done. his last reply was friday - - almost - -. he said im sorry to tell you you didnt meet the qualifications to get your - dollars. i said the occ will be contacting you. the occ turned me over to you the cfpb. a woman, - called monday with a v-mail. not an answer. ok - number is - - number is - did i mention on - -, 2015 a woman - at pnc also said yes you will be getting your money. pncs mailing adrress is pnc bank - - -, -, -, - another pnc number is - thats preety much all i have. i also have - - dollar credit. so i want a check mailed to me for - dollars to - - - -, - - thanks for your help in this matter.
PNC Bank customer in North Carolina
Oct 14, 2015
* Source: CFPB Complaint Database
PNC Bank response to complaint:
Closed with monetary relief
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