Heartland Payment Systems Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

Heartland Payment Systems Student loan department,

Non-federal student loan Dealing with my lender or servicer Iowa

- University through ECSI. This would be the - time my bank account number has changed ( I was not the one to change it - and a payment has subsequently not been processed. They then charge late fees. I am unable to even check my bank account information for accuracy on their website. Furthermore, upon talking to a representative I was informed my bank account did not have a proper amount of numbers even listed.

Heartland Payment Systems customer in Iowa
Oct 12, 2015

* Source: CFPB Complaint Database

Heartland Payment Systems response to complaint:
Closed with explanation

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