Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Other mortgage Loan modification,collection,foreclosure New York

I have applied for a modification with my servicer Wells Fargo and was denied due to not making enough income. At the time of the denial I was making - and my wife - with a total of -, my mortgage payment is $1900.00 which would be a ratio of 18.15 % which to my understanding from my Investor - '' that would be too much income for any Government modification ( needs to be over 31 % ). However, I was denied due to not enough income. I need to inform you that I have - credit card and automotive debt, it is just my mortgage payment and household bills. In the meantime of going back and forth with Wells Fargo, I - - lost my job and my wife - - actually got promoted. As you can see the income has changed yet again and when I tried to inform Wellls Fargo and re-apply they informed me that I need to make $15000.00 per month to qualify for assistance. If I was making that amount I would not be delinquent, let me remind you $1900.00 is my mortgage payment and balance is $260000.00 and I am now delinquent abut $48000.00 which is a total of $310000.00. My new household income is $5200.00 which would put my ratio at 37.87 % and according to my Investor would be good for a modification. I ca n't get Wells Fargo to review my account or have them look at the new figures, when I asked what was the debts used due to the possibility that they could have transposed some numbers incorrectly I was told that they do n't have those numbers. I just need help saving my home and Wells Fargo is stonewalling me for some reason. Please help me save my home. Sincerely, - -