Medical Cont'd attempts collect debt not owed debt is not mine
Lamont, Hanley & Associates, Inc. Debt collection department,
Medical Cont'd attempts collect debt not owed Debt is not mine Alabama
- - -, - - of California processed duplicate ( sometimes triplicate - claims due to processing errors. A claim was paid, then the duplicate went out without member receiving a second reimbursement. This duplicate claim was pegged as an overpayment in error. Member called customer service back in - 2015, and claims were reviewed stating that member did not owe anything to -. Member, also, has called - several other times due to phone calls from Lamont Hanley to confirm that member do not have any overpayments. Lamont Hanley has been calling member trying to collect a payment that I do not owe. I have called - several times about this erroneous claim and they agree that I do not owe any overpayment, but Lamont Hanley is relentless in calling harassing me for a bill I do not owe. Just two hours ago, I received a call from this collection agency and informed them for the fourth or fifth time that I do not owe -, but this time the rep kept arguing with me stating that you do owe this bill. '' I hung up and called back and asked to speak with a manager of Lamont Hanley and informed him that his company has been harassing me for almost a year for a bill from - that I do not owe. The manager asked for my phone number, and he confirmed that the matter had been cleared up with - and that his reps will not continue to call. My concern is that this erroneous matter will end up on my credit reports.
Lamont, Hanley & Associates, Inc. customer in Alabama
Oct 08, 2015
* Source: CFPB Complaint Database
Lamont, Hanley & Associates, Inc. response to complaint:
Closed with explanation
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