Community Choice Financial, Inc. Payday Loan Complaint

Can't stop charges to bank account

Community Choice Financial, Inc. Payday loan department,

Can't stop charges to bank account California

Hello my name is - - filing a complaint on a loan company called California Check Cashing on - -, CA. I just had a baby, so I am having a little hard times right now especially with hours being cut at my part time job. So, I decided to get fast money by taking out a pay day loan. My baby boy needed a few things. I was approved for $200.00. My loan is due - -, 2015 of $230.00. I have been calling since the - trying to get a payment plan like they let me do last year in -, because hours got cut even more because of seasonal hiring. The loan company refuses to allow me to do a payment plan. They told me I can only do it once a year and I did it last year, this is 2015 now. Mind you I pay all my payday loans back on time and I am a regular custimer there and they refuse to work with me. I asked to speak with a manager or supervisor she refused to ransfer the call. Very bad customer service there.

Community Choice Financial, Inc. customer in California
Oct 08, 2015

* Source: CFPB Complaint Database

Community Choice Financial, Inc. response to complaint:
Closed with explanation

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