Community Choice Financial, Inc. Payday Loan Complaint

Community Choice Financial, Inc. Payday loan department,

Can't stop charges to bank account California

Hello my name is - - filing a complaint on a loan company called California Check Cashing on - -, CA. I just had a baby, so I am having a little hard times right now especially with hours being cut at my part time job. So, I decided to get fast money by taking out a pay day loan. My baby boy needed a few things. I was approved for $200.00. My loan is due - -, 2015 of $230.00. I have been calling since the - trying to get a payment plan like they let me do last year in -, because hours got cut even more because of seasonal hiring. The loan company refuses to allow me to do a payment plan. They told me I can only do it once a year and I did it last year, this is 2015 now. Mind you I pay all my payday loans back on time and I am a regular custimer there and they refuse to work with me. I asked to speak with a manager or supervisor she refused to ransfer the call. Very bad customer service there.