AmerAssist A/R Solutions, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

AmerAssist A/R Solutions, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Georgia

A debt was incorrectly reported by - - - in - GA in the name of my daughter for unpaid rent. She had been taken off the lease by the apartment complex and the debt was not hers. She received repeated calls from - at Amerassist AR Solutions. I finally had to get involved to fix the problem. The apartment complex is having the error corrected and several people at Amerassist are aware that it is an incorrect debt. I received another call this morning from - at Amerassist. He refused to listen to anything that I had to say even though I told him I had been in contact with his supervisor to have the situation corrected. He told me it was my daughter 's debt and it would negatively effect her credit. I tried to explain the situation to him several times and he was extremely rude and unprofessional. I myself worked in the credit industry for 10 years as a manager and would not have my employees act this way to a debtor. If this is the way they encourage their collection agents to behave then there is a problem. Thank you.

AmerAssist A/R Solutions, Inc. customer in Georgia
Oct 06, 2015

* Source: CFPB Complaint Database

AmerAssist A/R Solutions, Inc. response to complaint:
Closed

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