Army and Air Force Exchange Service Credit Reporting Complaint

Incorrect information on credit report account status

Army and Air Force Exchange Service Credit reporting department,

Incorrect information on credit report Account status North Carolina

Hello below is the letter I sent the Military Star card. I was told I was 30-60 day late. I tried to make the payment and there was a glitch in the system making me late. I would not had been late on purpose as I am trying to apply for a mortgage my credit score has drop - points since this incident. I was asking your assistance in removing the 30-60 day late. - : acct # - -Inbox xCredit Reporting Disputes- - ( 6 days ago ) Dear - - The Exchange is a non-appropriated fund instrumentality of th ... - - & lt ; -- & gt ; - - ( 6 days ago ) to CreditGood Afternoon, I would like to thank you for checking on this matter. I am really heart broken that you all could n't assist me in this matter. I felt like I have been let down again by my country. I served this country with proud and dignity, I was injury while doing so. I was unable to work for months and was limited to income, but I tried to pay my bills with what money I had. I never intended


is causing me and my family to loose out on a dream I have been trying to achieve my entire life to purchased a home. There is know way I would wait until the last month and jeopardized my credit by not making a payment I was inform to make. If there is anyway you can help a - Veteran the time is now for me. I am begging and pleading for your assistance. I am requesting if this email could be sent to the CEO of the company to review my case or if I can have a point of contact to reach He/or She. I ca n't give up on this that 's why I am reaching out to everyone. I have ask my Senator and Congressman I even email the White House to help assist me in this matter. I have a payment schedule for -/-/- and I like I said previous I will never be late again. Please help me and my family. Yours Truly

Army and Air Force Exchange Service customer in North Carolina
Oct 05, 2015

* Source: CFPB Complaint Database

Army and Air Force Exchange Service response to complaint:
Closed with explanation

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