Wells Fargo Bank Account Or Service Complaint

(CD) Certificate of deposit Deposits and withdrawals

Wells Fargo Bank account or service department,

(CD) Certificate of deposit Deposits and withdrawals Georgia

My brothers and I have CD 's left by our father that were purchased from Wachovia in - Georgia back in 2007. When he pasted away a few months ago, we went to Wells Fargo - knowing Wachovia was bought by Wells Fargo - to collect on the CD 's, they said there was no records of the - accounts. Wells Fargo told me that CD accounts should have transferred over to their system, but my father 'might ' have cashed out the CDs a few years ago, and that 's why it 's not in their system now. We 've asked Wells Fargo to please provide us with some sort of record that the CDs were cashed out, but they are not able to provide us with anything, saying again they show no records of the CD accounts. My brothers and I still have the documents for the CDs, with account numbers and purchase date from Wachovia, but we are wanting to know how do we find out if the CDs were REALLY cashed out, or if accounts just went to another bank when Wachovia was bought out. Please let us know if the account number, or copy of the CD documents are needed. Any information will be much appreciated. Thanks,

Wells Fargo customer in Georgia
Oct 05, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed

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http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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