Quicken Loans Credit Reporting Complaint

Improper use of my credit report received marketing offer after opted out

Quicken Loans Credit reporting department,

Improper use of my credit report Received marketing offer after opted out Maryland

Upon receiving information regarding refinancing while reading information via email from Quicken Loan, I did not authorize them to do a credit inquiry. I decided to cancel any additional services to inquiry. The request on my credit report lists Quicken Loan as making a credit inquiry, this was not authorized and should be removed.

Quicken Loans customer in Maryland
Oct 01, 2015

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

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