Bank of America Student loan department,
Non-federal student loan Dealing with my lender or servicer New York
I had a student loan with Bank of America ( - ) that went into default. I rehabilitated the loan with the government satisfactorily. Bk of America ( - ) and the credit bureaus refuse to update the status of the loan from stating student loan permanently assigned to government ; Closed - '' to reflect that it has been rehabilitated and paid successfully. Further the last time the account was active was - of -. Not only have we passed the statute of limitation for New York, we are approaching the 7 year threshold. This is very negatively affecting my credit and impacting my chances of securing a mortgage even though I took care of the default. They are fraudulently reporting the debt as active as of - - and - -. Lastly, they are reporting - loans that I had with them more than once on my credit report. They are reporting the same loans under different names with the same account number. Loan # - is being reported - once under the name -/B of A and account # - for $13000.00 and - under the name Bk of America with account # - for $13000.00. This is the loan that has been rehabilitated successfully and should only be reported once! Loan # - is being reported - under the name of -/Bank of America with account # - with a balance of $600.00 and a - reporting under the name BK of America account # - and balance of $600.00. This should only be reported once! I have attached documentation to reflect this.
Bank of America customer in New York
Sep 28, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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