Bank of America Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

Bank of America Student loan department,

Non-federal student loan Dealing with my lender or servicer New York

I had a student loan with Bank of America ( - ) that went into default. I rehabilitated the loan with the government satisfactorily. Bk of America ( - ) and the credit bureaus refuse to update the status of the loan from stating student loan permanently assigned to government ; Closed - '' to reflect that it has been rehabilitated and paid successfully. Further the last time the account was active was - of -. Not only have we passed the statute of limitation for New York, we are approaching the 7 year threshold. This is very negatively affecting my credit and impacting my chances of securing a mortgage even though I took care of the default. They are fraudulently reporting the debt as active as of - - and - -. Lastly, they are reporting - loans that I had with them more than once on my credit report. They are reporting the same loans under different names with the same account number. Loan # - is being reported - once under the name -/B of A and account # - for $13000.00 and - under the name Bk of America with account # - for $13000.00. This is the loan that has been rehabilitated successfully and should only be reported once! Loan # - is being reported - under the name of -/Bank of America with account # - with a balance of $600.00 and a - reporting under the name BK of America account # - and balance of $600.00. This should only be reported once! I have attached documentation to reflect this.

Bank of America customer in New York
Sep 28, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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