Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Other mortgage Credit decision / Underwriting Nevada

We have been stuck in an interest only mortgage for our personal residence with Wells Fargo for 10 years, which means we have not gained - penny of equity in our home in the 10 years we have been paying our mortgage ( s ). We originally had a second mortgage that was extinguished by the National Mortgage Settlement, or Attorney Generals ( AG ) Settlement in -/-/-. At the time we were in negotiations to settle our second mortgage with Wells Fargo ( -/-/- to -/-/- ) our home was worth about 60 % of what we paid for it in -/-/-. We were current with our first mortgage, but because we were n't current with our second mortgage payments we were finally offered a full settlement of the second mortgage through the AG Settlement. This got us out from being underwater. However because we now had Lates and a Charge-Off on our credit report ( s ), by law ( according to every underwriter we have tried to qualify with ) we are now not eligible for refinancing, or any other kind of loan, for at least another four years after the second mortgage lien release was recorded with the county recorder 's office. It is apparently a similar penalty to a bankruptcy. It should not apply in our case because we qualified for the AG Settlement. Also our income is more than what is required to refinance, or take on other loans of similar principle and we have had no other problems other than this second loan extinguishment negatively effecting our credit report ( s ). What if anything is being done to correct the problem with this law?