PayPal Debt Collection Complaint

False statements or representation attempted to collect wrong amount

PayPal Debt collection department,

False statements or representation Attempted to collect wrong amount Oregon

I have an online business, and I am victim of a Cyber-Crime by an individual - -, - - - -, - -. I have submitted police reports in - - - and -Precinct - - - where the perpetrator lives. As a member of Paypal who does all my processing, I was assured protection from illegal charge backs. However PayPal have lost 4 times including - - by - - - that were done under PayPal seller protection and clearly showing customer agreed to terms and conditions of sale which was blatantly violated by initiating charge backs. When presented with all the evidence which Paypal states was more than enough : IE signed delivery receipts by - and consumer emails confirming the order - including my calls to Paypal prior to fulfilling each order and being assure with signed confirmation of delivery I would be protected by Paypal - PayPal now refuses to honor their liability. To date I have paid $2300.00 in illegal charge backs to Paypal. Within two days of the last demand for $3100.00 I was sent to their collections agency. Even though I consistently paid their negative balances and been a customer for many years.


done under the laws of -. Clearly evasive action by Paypal not to honor their commitments. The internet is full of cases where Paypal routinely losses all chargebacks then bullies the merchant into paying. I contacted several attorney 's - whom all state Paypal is notorious for this practice. There are - more charge backs potentially coming from the same customer whom Paypal advised if they keep losing the person will continue to keep lodging charge backs. The final - will be an additional $5000.00 plus PayPal fees. I need help. Paypal is trying to bully me into paying them or they are blackmailing me with the threat of a lawsuit thus negatively impacting my credit. I have all the evidence to support my claims. Being a small - person business owner it is near impossible for me to weather these financial demands that law enforcement and attorneys state is improperly demanded by Paypal. Please contact me for any additional information. I have also filed with the FBI.

PayPal customer in Oregon
Sep 23, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

Consumer disputes how PayPal handled their complaint

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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