Conventional fixed mortgage Loan servicing, payments, escrow account
Quicken Loans Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account New York
I recently obtained a mortgage on a parcel of land and an existing house thru Quicken Loans. The land is part of a subdivision and tax information wo n't be available until the next tax roll assessment. Until that assessment is complete, I pay out of pocket to the original owner of all of the parcels, my share of the taxes. What Quicken is doing however is forcing me to make Escrow payments equal to the tax of all of the parcels knowing that the amount is incorrect and significantly overstated. What I am told is that absent having the specific amount for my parcel, they can collect the amount of all of the parcels. And yes they know this is in error and acknowledge that it is in error. That defies all logic.
Quicken Loans customer in New York
Sep 23, 2015
* Source: CFPB Complaint Database
Quicken Loans response to complaint:
Closed with explanation
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