Transworld Systems Inc. Debt Collection Complaint

Transworld Systems Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid Florida

I was injured in a fall at home on -/-/2015. I went to - - Hospital in - - - and was treated in the -. About a week later my wife and I traveled to - where we spend -/-/-, -/-/- and -/-/-. Apparently during this time period - - - - sent a bill to our home address asking us to pay $57.00. We never received this bill/statement eve though our mail was forwarded to our - - - - - -. On -/-/2015 we received a phone call from TRANSWORLD SYSTEMS INC. advising that they were a debt collection agency and we needed to pay this bill. They were given valid credit card information to pay the entire $57.00 and we were provided authorization number - from TRANSWORLD SYSTEMS INC and promised a letter to follow saying the matter had been handled. On -/-/2015 AT - we received a call from a male voice saying he was with TRANSWORLD and that this bill for $57.00 needed to be paid as they were a collection agency. When I asked the caller for more information, he became upset and said he 'd mail us the demand and then he


had, i.e. the bill had been paid by credit card 11 days previous, we had not received the confirmation letter via mail, and I provided the authorization number received from TRANSWORLD. - - said that their system did not show any payment or credit card information. - did check with her supervisor, - - and eventually came back on the line to say that TRANSWORLD has been having computer problems, and employee problems '' and requested that we pay the bill again. Again our credit card information was provided and again we were given a second conformation number from TRANSWORLD. I requested that TRANSWORLD send a letter to each credit reporting bureau explaining TRANSWORLD 's error and was advised that a letter would not be necessary as our credit ratings had not been damaged.