Professional Finance Company, Inc. Debt Collection Complaint

Medical Communication tactics threatened to take legal action

Professional Finance Company, Inc. Debt collection department,

Medical Communication tactics Threatened to take legal action Colorado

On -/-/- I received a call from - ( would not disclose last name ) of Professional Finance Corporation of -, Colorado about a debt of $33.00 from - - -. They wanted payment made over the phone. I refused not knowing whom I was talking to. I asked for details and followed up with - ( would not reveal last name ) from -. The file number was -. Upon review of the file - informed me that my insurance company had not been billed by - and he would do so. Not trusting the system I went to Professional Finance Corporation in - Colorado on -/-/- and made a payment of $36.00. The original claim date was -/-/-. In speaking with - ( would not reveal her last name ) from Professional Finance Corporation - -, Colorado I was told they had made two other phone calls and sent me a letter as well. I received no phone calls or letter. I asked for documentation and - informed me that I could not have that information. I was later sent a letter stating that the debt had not been reported to any credit reporting agency. I will follow up within 90 days by reviewing my credit report as suggest by - of Professional Finance Corporation as a sufficient time for them to make any corrections. I received a statement from my insurance company - on -/-/- showing they in fact had been billed and that my co-payment was $2.00. I have made several payments to - - - between -/-/- and -/-/- and ws never informed I had an outstanding balance.

Professional Finance Company, Inc. customer in Colorado
Sep 23, 2015

* Source: CFPB Complaint Database

Professional Finance Company, Inc. response to complaint:
Closed with explanation

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