The Huntington National Bank Bank Account Or Service Complaint

The Huntington National Bank Bank account or service department,

Checking account Problems caused by my funds being low Ohio

I have an account with Huntington National Bank, and I am also set up with text alerts. I manage my account based on the current balance and what is outstanding. On - I received a text alert stating my account had over $300.00 positive in my account on -. and every time I swiped my card - average swipe was no more than $10.00 per transaction ), leaving me with an end of day balance of around $310.00 at day end processing. I had a check go through the follow evening on - for $75.00, and it showed my beginning day balance of $ -. I called the branch and no one was able to speak to me at the time I called, so I left a message. I then called the Branch Manager later that evening and spoke to him and he reviewed over the phone, and said he would talk to his district manager and call me back. By the time EVERYTHING went through and posted ) ( minimal debit card transactions ) My account was -. Not one PERSON could explain why. I contacted telephone banking on -, to no avail, no answer.. called the branch again


in service fees -. He then advised that there was a debit card transaction that had gone through my account of $300.00 and it was approved and paid. It was a legitimate charge however, I was NEVER told this previously and my text alerts never reflected this transaction coming through ( as it should, since I get an alert with EVERY transaction ). I told this to the ABM, and he said that I should not rely on my alerts as truth. I then told him then why even have that as an option, if it is n't correct. He could n't answer that. I told him I wanted to speak with his Regional Manager. He left her a message. She called me back yesterday, and although she is sympathetic, '' she will not refund any fees. She said that I had been allotted enough fee waivers, and even though it was their fault with not properly posting the real debit on their end, there would be no fee waiver. This is completely disconcerting. This is unfair and very deceiving practices.