Amex Credit Card Complaint

Closing/Cancelling account

Amex Credit card department,

Closing/Cancelling account Washington

My credit report shows I have an AME- account with - balance. It 's been on my report for over a year and the credit reporting agencies say they ca n't remove it because it is something that AME- is reporting to them. I 've called AME- and they do n't have any record of me having an account with them which is true ... so I am not sure why it keeps showing up. It needs to be removed.

Amex customer in Washington
Sep 17, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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