Checking account Account opening, closing, or management
Fifth Third Bank Bank account or service department,
Checking account Account opening, closing, or management Florida
I had ask Fifth Third Bank on - in - - Florida, to close out my account because I had a lot of unauthorized stuff coming out of my account. I went and talked to - in that branch in the end of - of 2010 she was very rude and would not close out my account she gave me no expiation of why she would n't. I had money going into the account every week but they would take out the debts first and then the credit the check. Which caused us overdraft and then they charged all these fees. These - things not closing out my account and take out debts before crediting my checks that went in automatically. Fifth Third Bank charged me $1500.00 in returned item fee because the would n't close out my account and $570.00 in overdraft fees. This was unfair.
Fifth Third Bank customer in Florida
Sep 16, 2015
* Source: CFPB Complaint Database
Fifth Third Bank response to complaint:
Closed with explanation
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