JPMorgan Chase Credit card department,
In - 2015 I started to write to a girl -, that I met thru an on line dating site. I am retired a yr and tired of being alone. I sent her some cash using - - or - in - and - for her to get documents and be ready to move to the -. In our daily letters she mentioned early on that her dad was deceased for 5 yrs. In - she asked me to help with an issue, The story was that her deceased dad 's long lost business partner was here, -, and wanted to send to her cash for her elderly mom to live on there in -. She asked me to contact this fellow - and to work with him. The guys name was - -. We connected via phone and e mail many times-he asked me to use my charge card accounts to take balance transfers, put that cash into my checking account and to wire that cash to the family -, specifically the 'uncle ' of my 'friend ' -, and the younger brother of her mom. He said he wanted to repay my charge accounts using direct electronic deposits
This seemed odd to me, but I was anxious to help my friend and utterly safe to me financially. I had earned an excellent credit history over the years by never being late, and never charging more than I could readily repay. By this means I feel Case Bank enabled me to send - about $3500.00 - times. All thru - and early - I felt I was being the greatest possible friend to these people, I had no clue this was a scam until I received a letter dated - that the payments to my cards had all failed, and that I was therefore in debt for this tremendous amount. I also found then that the supposed payments from - - business were instead done by him calling in to the bank CLAIMING TO BE ME, and using some fake account to repay the charges. Again, as I had said each time that the payments were made by a 3rd party, if the Chase employee had noted they were made by me '' this could have been averted. Why would I need to ask if my own payment was made? I contacted the Chase fraud department, they stated as I had supplied my account no. to - - - there was no fraud and that I was wholly responsible. My identity had been used to make fake payments on the account - times, almost $16000.00. On no occasion did anyone at the bank tell me that the supposed payments might in fact fail to be 'real '.
JPMorgan Chase customer in New York
Sep 09, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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