Quicken Loans Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Quicken Loans Mortgage department,

FHA mortgage Application, originator, mortgage broker Illinois

Per FHA Guidelines The lender is held responsible, equally with the appraiser, for the integrity, accuracy and thoroughness of an appraisal submitted to FHA for mortgage insurance purposes. FHA may pursue appropriate enforcement actions against - or either party for violations. In my situation not only did the appraiser use a foreclosure but he also used a - property that needed a lot of work as well. He also totally disregarded the below grade portion of my home. To clarify that, he only tried to focus on the above grade portion of my home and totally disregarded the below grade. The homes he found not only had lower total square footage than my home but they also had - and - less rooms in those homes as compared to my home. Per FHA Guidelines the characteristics of the property must be based on selections that have similar or the same characteristics including site, site view, location, design, appeal, style, age, size, utility, quality, and condition and the homes selected did n't fall under that criteria. I provided homes that were exact replica 's of my home in total size, rooms, and appearance and the appraiser and my mortgage lender ignored those.

Quicken Loans customer in Illinois
Sep 08, 2015

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

Consumer disputes how Quicken Loans handled their complaint

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