U.S. Bancorp Consumer Loan Complaint

U.S. Bancorp Consumer loan department,

Installment loan Problems when you are unable to pay New York

I have been dealing with US Bank credit department representative, - - - collections ). Business has dropped 40 % since - 2014. We have been struggling for awhile now. So we are at least - payments behind for the last - months. I get it I owe it & I understand payments must be dealt with. But I am a human being last I checked. This woman was demeaning. I have my share of clients that owe us, but to ever think of treating anyone without respect is beyond me. I knew when I was - yrs old that I would someday own a business. And I would treat everyone with a grand opening attitude. Trust me I lose sleep knowing I owe. I have ethics. This person must get a kick out of treating people like that. - called me on the - and I promised him I will send out check -. On the - a different rep was DEMANDING payment that same day. Saying that there was no check in envelope, I told her that 's impossible, - I received an email from - saying he received the envelope but that he wanted to know the


have that rep 's name but I 'm sure our conversations were recorder. She demanded again for payment through our bank. After just experiencing a double dip situations just a month before this - - - - -, I was n't going to do any online transaction. I told her I will overnight check. Her response was that she has to have it today or else. I said I will check bank account - bank, no check cashed or pending for US bank. I told her she had - choices. Pick up equipment or wait for check. She accepted overnight. Just to prove to her my ethics I asked her to contact me next Thursday for another payment. Checked - on Friday, low & behold - checks were deposited, so after accusing me of literally lying, - checks went in. I had enough funds -. They got paid on - them & I have incurred serious bank fee 's. Like I said I know I owe, but because of this I have to now pay cash to a vendor for NSF on - consecutive checks. My bank paid - checks in - to another financial company & now to US Bank. Yet I do n't even have money to pay coned right now. They are also on my back. Just want to know my rights. What they done was crippled my dignity and dreams.