New American Funding Mortgage Complaint

New American Funding Mortgage department,

VA mortgage Loan modification,collection,foreclosure California

It started in -/-/- when we were having problems making our house payment with New American Funding. Both my husband and I had lost our jobs and were living off Unemployment and -. I contacted New American Funding right away and explained our situation. They recommended a Special Forbearance Agreement, the terms of this agreement are attached. Our payment went from $1400.00 to $2100.00. They told me that it would not affect our credit if we followed the agreement which we did. It has ruined our credit and reflects the original amount owed and does not reflect any payments made. What we really wanted was a loan modification but they said we did not qualify. In -/-/-, I was let go of my teaching job therefore it was difficult to make our payments. I contacted New American Funding to explain our situation and they recommended applying for a loan modification. We submitted all the paperwork and it took - months for them to deny us any loan modification. They have lied to us and do not seem to be helping us even though there are many loan modifications that we would qualify for.