Consumer Real Estate Finance Co. Mortgage Complaint

Other mortgage Application, originator, mortgage broker

Consumer Real Estate Finance Co. Mortgage department,

Other mortgage Application, originator, mortgage broker Florida

I am writing to let you know how extremely dissatisfied I am with Consumer Real Estate Finance Co. We applied for a loan with - - - your - -, FL location and was told we were pre-approved for the loan. My wife and I placed a house under contract and paid a $1000.00 binder on the property. Our agent called - when we wrote the offer to confirm the time it would take so we could set realistic closing expectations with the seller. We paid an inspection fee of $250.00, a WDO fee of $140.00, an appraisal fee of $450.00, and a credit report fee for a total over $1800.00. We were told several times that we were approved and just collecting underwriter conditions. Then we were told that we are not approved by - -. He told us we should go FHA. They had our bank statements and knew we did not have $7200.00 and had to go with USDA - % financing. Then we were told we would be approved again because - and his Manager, - would make an exception with the underwriter. Then we were told they could not approve us again. All of this


off of the approval ( a formal decision was not issued until well after - days ) and the eventual denial, I am requesting a full reimbursement of my expenses totaling $1800.00. Furthermore, I feel that filing a complaint through -, HUD and the CFPB against CREFCO and individual - complaints for what I firmly believe to be an Equal Credit Opportunity Act violation of Regulation B, 1002.9 and other possible sections of the law for unfair or misleading lending practices against my wife and me in the process of trying to get a loan for the purchase of a home for our family of - will hopefully open their eyes to the financial harm you are causing our family and others. - -

Consumer Real Estate Finance Co. customer in Florida
Aug 31, 2015

* Source: CFPB Complaint Database

Consumer Real Estate Finance Co. response to complaint:
Closed with non-monetary relief

Consumer disputes how Consumer Real Estate Finance Co. handled their complaint

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