Wells Fargo Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

Wells Fargo Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure California

Wells Fargo acting as the Servicer of this mortgage has failed to meet all of its requirements under - and is attempting to illegally foreclose on my personal home by selling it at auction on -/-/2015. The direct violation of - law is based on Wells Fargo improperly and unfairly reviewing my loan modification request for relief. I have submitted a complete loan modification direct via fax and have been forced to resubmit the same package several times. In addition, Wells Fargo has repeatedly denied me help and I never get a single person to answer my questions honestly or directly. They always have hundreds of people pass of my file amongst each other just to create motion and delays. I intend to keep my home and I meet all eligibility criteria. They have never offered any help or relief and continue to threaten to take my home. Wells Fargo Mortgage illegally commenced and is conducting a foreclosure without attempting to find workout relief options for me. They have mishandled my documents and my file several times and failed to properly communicate with me throughout the process. they simply wish to foreclose and kick me out onto the streets. they have clearly violated - specifically under the ''dual tracking '' clause. Wells Fargo instructed and allowed foreclosure trustee named - - -, and - - to illegally start foreclosure on my property. The Wells Fargo and know your rights website gave the result that I am eligible for a loan modification with the lower payment to save my property. So there is no reason why Wells Fargo should have denied my request or started foreclosure on my home.

Wells Fargo customer in California
Aug 27, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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