Wells Fargo Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

Wells Fargo Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Maryland

Wells Fargo refuses to modify the - mortgage on my home that was originated as part of the first mortgage package. Wells Fargo ignored my request for lower payments for - months, then researched '' the case for four months, while turning down another modification due to the way it calculated my income. The latest communication from them claims that I was forced into the - mortgages because I had an insufficient down payment and this - mortgage provided the - % down payment needed. In fact, on the guidance of a Wells Fargo 's agent - -, I put - % down even though I had close to - % in the bank. At the time a - % down payment was considered sufficient and they now finance regular mortgages with - % down, so their claim that I had insufficient down payment was false. The house is eligible for HARP and the - mortgage was refinanced under Harp. This - mortgage is not eligible because Wells Fargo owns it. I am - of - of homeowners who is a victim of this mortgage scam. Something needs to be done to help us.

Wells Fargo customer in Maryland
Aug 24, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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