Bank of America Credit Card Complaint

Bank of America Credit card department,

Other fee Maryland

On - -, I bought airline tickets using my Bank of America credit card, on - - website ( - ). There were a total of - transactions on my statement for this purchase : - tickets ( $1000.00 each ), plus - seat upgrades ( ranging from $29.00 to $100.00 each, for a total of $530.00 ). Despite the fact that these tickets were purchased on a US website, from a US merchant, in US dollars, Bank of America charged a foreign transaction fee of 3 % for each of those - transactions, totaling $80.00 in fees. I contacted Bank of America and requested that they cancel and refund these fees. Bank of America representatives maintained that the fees were correctly charged and legitimate as the transactions were processed in -, and refused to refund them. This is a deceptive and abusive practice as there was no way for me at the time of the purchase to know that there would be such a fee ( as, again, I was making a transaction with a - merchant on a - website in - dollars ), and therefore I could not avoid those fees ( by, for example, choosing a different method of payment ).