Amerisave Mortgage Complaint

Amerisave Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker California

It 's the worse experience I 've ever had with a lender. I 've done at least - real estate transactions and have never been treated so shabbily. They took forever to assign my loan, would not answer emails after I submitted the application and they took my $500.00 to do an appraisal. When I tried to lodge a complaint with a manager - '' would n't give his last name and basically told me to suck it up. I completed my paperwork within - days because I wanted the process to happen on time and by their deadline. It did n't matter. I guess I should 've paid more attention when my loan processor kept saying even if it does n't close on time you wo n't be liable for fees. I believe they knew they were overwhelmed with business but were deceptive in failing to inform me that the process would take longer than the - days stipulated in the loan. I would never choose this company again.