Wells Fargo Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

Wells Fargo Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure North Carolina

We had our primary home foreclosed on -/-/-, at the time we had a - Mortgage as well as a - Mortgage/Equity Line, both with Wells Fargo. The - Mortgage has reported to the credit bureaus that the debt is attached to a property that was Foreclosed '' and stopped actively reporting to the credit bureaus at that time. However, the - Mortgage was listed as a Charge Off '' but is still actively reporting every month to the credit bureaus. After consulting with a handful of real estate attorneys and Banking Mortgage Representatives, we are hearing from all of them that any attached mortgage should cease reporting on a monthly basis to the bureaus, and simply be listed as a Charge Off ''. We already have the burden of carrying a foreclosure on our credit, but having the - mortgage continue to report each and every month is simply insuring that we ca n't rebuild our credit. We submitted a dispute to Wells Fargo -/-/-, using the fax # provided to us by a Wells Fargo Representative, requesting that we receive some feedback about this matter within 30 days ( the fax and confirmation are attached ). We have yet to hear anything from Wells Fargo, so we are asking for assistance from the CFPB. Any feedback that we can receive will be greatly appreciated.

Wells Fargo customer in North Carolina
Aug 13, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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