SunTrust Bank Student loan department,
Non-federal student loan Dealing with my lender or servicer Maryland
I - - co-sign load for my son - -. Set up paper work. Loan wat to start after he got his first job. Paper work took very long time. This is with - - -. We - sign the loan. They said due to it took so long. We would have to sign load 2nd time. So we did. They What the did not say is the loan was changed the load so payments would sartin 30 days. Did not know this and had to pay penalty. Then I find out Suntrust went into my account and set up autopay. I am the cosigner. They did not ask to do this. I let it go. But next payment did not come out. Now they want me to pay for late chargeagain.
SunTrust Bank customer in Maryland
Aug 11, 2015
* Source: CFPB Complaint Database
SunTrust Bank response to complaint:
Closed with explanation
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