Condor Capital Corp. Consumer loan department,
Vehicle loan Managing the loan or lease Maryland
purchased car in - from Condor Capital Corp. called on -/-/- rep - to request to skip a month payment and add that payment to end of loan. - after keeping me on hold for - minutes informed that if I paid $370.00 they would let me skip the month - he informed that supervisor advise. Not acceptable then I requested if I could make partial payments for two month - - informed me that was acceptable. then he informed me that I had two late payments from - - never received any notification - did put in bill payment then cancelled because of no notification or dates. Called around - that invoice stated that I had made a payment then added the same payment - - informed that he would correct and saw the mistake. - paid $45.00 for late payment due to the fact partial payments Paid $150.00 on - ; - paid $72.00 ; - paid full payment $440.00 ; - paid $220.00 ; - paid $220.00 ; - paid $220.00 ; - paid late payment of $45.00 In - started paying $440.00 very month. Received a certified letter that On my account # - that I owed $940.00 called on several occasions where did my partial payment go. No one was able to inform me. Requested a call from a supervisor - - '' called when I was at work - called several times never returned my calls. Received a letter on -/-/- that my check of $440.00 had not cleared. Contacted them immediately - no help. Contacted - - - they had to fax the information several times to a - '' the rep this time was - she was going to send me a report on my payments. - - - found out that they had cashed this check from bill pay then processed again for payment. want to know what happen to my payments.
Condor Capital Corp. customer in Maryland
Aug 11, 2015
* Source: CFPB Complaint Database
Condor Capital Corp. response to complaint:
Closed with explanation
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