ResidentCollect, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was discharged in bankruptcy

ResidentCollect, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was discharged in bankruptcy Michigan

Resident Collect, Inc. continues in their attempt to collect a debt that was discharged in a Chapter - bankruptcy in - 2013. They have sent collection notices and have called my cell phone. My attempts to contact them to inform them that they were listed as a creditor in the discharged bankruptcy have been met with accusations of me lying about the bankruptcy ( I tried to provide them with the case number ), hanging up on me and then calling me back a few minutes later and when I answer they hang up on me again. During a phone call to them, I was explaining that this had been discharged and the rep said in a very sarcastic, belittling manner, Yeah ... ok ... I highly doubt it ''. When I informed him that I was going to call my attorney about this he stated,


Obviously you owe the money and there was no bankruptcy - so sounds like you need to pay up ''. I called my attorney and they verified that RCI was listed as a creditor and that this activity was indeed illegal. She advised me to fax or send them a letter explaining what I have tried already and to include a copy of the discharge. I have tried to contact them to obtain a fax number and as soon as I explain to the rep what I need the fax number for and give them my account number, they hang up on me. I do not want this account updated on my credit report since it was included in the bankruptcy and is not a current debt. I want ALL of their collection activity tactics to cease immediately.

ResidentCollect, Inc. customer in Michigan
Jul 26, 2015

* Source: CFPB Complaint Database

ResidentCollect, Inc. response to complaint:
Closed with non-monetary relief

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