Bank of America Credit card department,
I was charged a late fee on my account even though I have automatic payments on, and to pay when statement is received, and a payment is on the statement with the late fee. The charge has been reversed, but I would suspect that this would happen to many consumers at the company.
Bank of America customer in California
Jul 21, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.bankofamerica.com/ |
| Phone | (704) 386-5681 |
| Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
| Bank of America | |
| Bank of America |
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