U.S. Bancorp Credit card department,
I had a credit card account with my credit union ( - - - - ) opened in - which they transferred to another lender as of -/-/- ( Elan Financial - Cardmember Services ) .Elan Financial Card services is misreporting the date account was opened, date account was closed, payment history and date of original delinquency. Based on original date of delinquency this should be out of the statute of limitations for reporting in my state at the end of -/-/-. I have disputed with all - bureaus and repeatedly disputed directly with Elan Financial - Cardmember Services. I provided copies of several months of statements to support my position, copies of correspondence, and copies of FTC opinion letters to get them to correct the entries on -, -, and -. I have received multiple responses claiming my request was frivolous or in error and that they will not correct this matter. I am including the statements, correspondence, and other supporting documentation showing original delinquency - from the original creditor ( statements ). I was told by a call center advisor atr cfpb that I had to create separate complaints for each bureau the information is being reported to incorrectly and - for the financial company so this complaint is a direct complaint against Elan Financial - Cardmember Services.
U.S. Bancorp customer in Wisconsin
Jul 17, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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