Convergent Resources, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt resulted from identity theft

Convergent Resources, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt resulted from identity theft Pennsylvania

I had identity theft in 2013, and - - ( I 've never lived in GA ) charges were sent to the collection agency - - ( - ). I filled out a police report, placed a fraud alert on my credit agency reports, and completed an Identity Fraud packet for -. The debt was settled with - group. They were very helpful. Now, 2 years later, I am receiving calls and letters from Convergent Outsourcing, attempting to collect the same debt ( but in a different amount ). I faxed and mailed Convergent all my supporting files from the previous experience with - but only those with my address and no other info. A phone rep told me she considered it settled, but mail keeps coming from them asking for the debt.

Convergent Resources, Inc. customer in Pennsylvania
Jul 19, 2015

* Source: CFPB Complaint Database

Convergent Resources, Inc. response to complaint:
Closed with explanation

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Contact Convergent Resources, Inc.

http://www.convergentusa.com/
(770) 604-4385
http://www.convergentusa.com/contactus/contact-for
219 Perimeter Center Pkwy NE Ste 200
Atlanta GA 30346

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