GE Capital Retail Debt Collection Complaint

GE Capital Retail Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount Florida

I had a verbal agreement with - - - in which they promise me that my supposed balance would be reduced from $930.00 to $760.00 if I start with my payments. It happened about - weeks ago. They also told me that after my - payment, I would receive a notification with the new balance. In addition, during those conversations I told them that I would n't give any information about my bank account because I do n't know who they are, so I made my - payment on - -, 2015 using their website in which I opened an account. After that point, I never receive the new statement, and I could n't access to my online account, but even worse is that they are saying today that there is n't any settlement, and they are forcing me to pay the whole amount of money again after I started with my - payment which was of $200.00. If it is a serious company, there should be all of our conversations recorded, and there would be easy to identify who is saying the truth, and who is dishonest. To sum up, my initial balance with the original lender was about $600.00. Then, after I could n't pay it for a few months, it skyrocket to $930.00. Afterward, I agreed to start my payment if the account would be reduced a little bit, and it was reduced to $760.00, and later, I paid $200.00, so today the balance should be $560.00. However, they did not keep their word, and the balance is $730.00.