FNIS (Fidelity National Information Services, Inc.) Bank Account Or Service Complaint

Checking account Account opening, closing, or management

FNIS (Fidelity National Information Services, Inc.) Bank account or service department,

Checking account Account opening, closing, or management New York

On -/-/2015 I attempted to open up a - - - account, so that I may close my - - - account. While in an attempt to open this account I was denied by - - and sent an email stating I needed to reach out to CheckSystem in order to find out why I was declined. The first time I called I was given no information even after I provided my:1.SSN2. Address for the last 5 years3. Telephone NumberI was actually hung up on. I received my report on -/-/2015 and it is full of inaccuracies. I called ChecSystems back today -/-/2015 with no luck. My intention in calling was to find out 1. what information was used against me in my attempt to open a checking account with - - ( As stated in my Summary of Rights Under the FFCR Act ) and 2. To fix the inaccuracies listed in my report. upon calling the women that I spoke to collected information from me for approximately - minutes and the result was : Sorry we could not find any information about - -. Further more when I asked the agent what negative marks on my fail may have resulted in my getting declined she stated ChexSytems only provides reporting information to bank agencies, we can not provide you any further information '' This is frustrating because I have had - for 9 years and I do n't know why I would n't be able to transfer banks. Also there are several inaccuracies on my report and the agent could not assist me with this either.

FNIS (Fidelity National Information Services, Inc.) customer in New York
Jul 06, 2015

* Source: CFPB Complaint Database

FNIS (Fidelity National Information Services, Inc.) response to complaint:
Closed with explanation

Consumer disputes how FNIS (Fidelity National Information Services, Inc.) handled their complaint

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