Quicken Loans Mortgage Complaint

Quicken Loans Mortgage department,

Other mortgage Application, originator, mortgage broker California

I applied to Quicken Loans for a HARP LOAN. The self assertive Loan Expert '' kept insisting I was not eligible for this loan. I explained that I was already Approved '' for this loan. I mentioned - Bank and was looking for a lower rate. She assured me this was not possible and perhaps these other loan officers '' were not


She was an Expert '' and knew about eligibility, however, if I sent the paperwork over to her she would be good enough to review '' their info and inform me of the error. It was a good thing I did NOT go along with her Expert Opinion ''. I got a HARP loan for the house -. ( NOTE : 2 banks approved this loan!!!!. ) It closed in a little over four weeks at an interest rate that was much better than the former rate. I wonder how many thousands of people Quicken Loans and -, phone # - - - ( The Expert ) have turned away from this valuable Federal program. It is a shame that these people are turning consumers away from this program claiming to be E-PERTS '' in the field and literally telling people that their data is incorrect and they do NOT qualify for a program when they know darn well they do. The E-PERTS '' what would we do without them???? Please look into this. I will be reporting it to other agencies. This must be a violation of Federal Law. - -