Red Rock Tribal Lending Payday Loan Complaint

Red Rock Tribal Lending Payday loan department,

Charged fees or interest I didn't expect Illinois

On or around -/-/15, I receive a loan from Castle Payday ( - ) in the amount of $500.00. I was informed that if I paid this loan off by -, my total amount to pay off would be $670.00, to which I agreed. On -, I called to ensure that the loan plus interest would be paid off in full ( $500.00 + - ). When I called, the rep informed me that the systems were down and he would call me back to complete the transaction. I did n't receive a callback so I assumed that everything was taken care of. On -, I noticed that only $170.00 was taken out of my account so I called to find out what happened. They informed me that the rep tried calling me back, but he could not get a hold of me. I do not have any missed calls of any sort of Castle Payday trying to call me back. At any rate, she stated that $500.00 would immediately be taken from my account so that no further interest would be charged and my account would be paid in full. To my surprise, when I check my account the very next day I see $670.00 was taken out. I call Castle Payday and they informed me that a manager would be calling me back to confirm that I would be credited back $170.00. Which brings us to today ... I called my bank to dispute this and after being on the phone with my bank and Castle Payday, the bank agreed to charge back $170.00 to Castle Payday, which of course is pending, and totally agreed that charging $350.00 on a $500.00 loan that was paid off in less than a month is BEYOND predatory!