Bank of America Credit Card Complaint

Customer service / Customer relations

Bank of America Credit card department,

Customer service / Customer relations Ohio

I am writing to complain about the Fidelity - - - - - - issued by FIA Card Services. Consistently, every month, my spouse or I are declined at the point of sale for small amounts, such as today for $5.00 for an - transaction and a $64.00 meal transaction at a restaurant in the same city that I live in. And consistently, we have to be embarrassed at the point of sale followed by a call to Fidelity Card Services, where they trot out the same old excuse of fraud scanners and analyzing for suspicious activity. This happens at least once every month and they claim that they will rectify it. It is at the point where I plan on closing the account because of the level of interruption.

Bank of America customer in Ohio
Jun 28, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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