Rent Recovery Solutions Debt Collection Complaint

Other (phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

Rent Recovery Solutions Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Texas

I disputed a debt for an apartment rental where the lease was terminated prematurely by the co-occupant, 1 month prior to the expiration of the lease. I never actually lived in the apartment. I was simply the guaranteer, but was required to sign a lease as well. It was sent to a Rental Recovery Solutions, -. I asked that, in addition to a copy of my lease, and an itemized list of alleged debt, I ask that they provide a copy of the co-occupant lease signed by the co-occupant, as well as a copy of the 60-day notice to vacate that I provided. The Recovery company did provide an itemized list, the last page of the lease with my signature, but no other part of the lease. Nor did the company provide me with a copy of the 60-day that I signed, or a copy of the co-occupant lease. They are also charging me a fee of - for rental insurance. I received - phone calls from this company, and each time, I have informed the company that I was recording the converstion. Each time, I was told that I either had to agree to not record the call, or they would no longer speak to me. I refused to agree to such request, so they then hung up each time.

Rent Recovery Solutions customer in Texas
Jun 28, 2015

* Source: CFPB Complaint Database

Rent Recovery Solutions response to complaint:
Closed with explanation

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