GE Capital Retail Consumer Loan Complaint

Installment loan Taking out the loan or lease

GE Capital Retail Consumer loan department,

Installment loan Taking out the loan or lease Louisiana

I was contacted by someone named - - who said he worked for a company called GE Capital. He said that I had been approved for a $5000.00 loan, but since my credit score was so low that I would have to pay a $150.00 fee via -. I went to - and wired the company $150.00 plus a $3.00 transaction fee. I was then later informed by -, the accounting clerk that I had to pay an additional $130.00 fee to process the loan. I wired the company $130.00 plus a $3.00 transaction fee. This all occurred on -/-/2015. On -/-/2015, they contacted me again and said the funds could not be transferred into my bank account and I had to pay a $200.00 transaction fee in order to receive the funds. After going back and forth all day, I told them that i could not see them any additional money and I just wanted my money back. This is when I knew for sure that they were n't a reputable company. The wanted me to go to the pawn shop and pawn my valuables and the so-called manager told me that since I could not come up with the money that, in his words, I should go get - '' and pay them the fee. I told him that I had morals and any other reputable company would not speak to me in that manner and not charge me upfront fees for a loan. When I asked them to please send me my money back, he stated that he could not send it back.

GE Capital Retail customer in Louisiana
Jun 26, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with explanation

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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