Navient Debt Collection Complaint

Cont'd attempts collect debt not owed debt is not mine

Navient Debt collection department,

Cont'd attempts collect debt not owed Debt is not mine Maryland

- calls from General Revenue Corporation from various numbers for a different person. At least - more calls from representatives from an unidentified debt collector organization. When I call back they all reference an individual with a similar name but different social. Each time I corrected them based on the last - digits of my social being different. They apologize. Each time I inform them that I have had multiple repeat calls from them, my phone number should be removed, and their database needs to be corrected. The tell me our system says this is the first call ''. - representative became argumentative even though we had already established I was not the person he intended to reach. This is a broken system that is irritating responsible citizens.

Navient customer in Maryland
Jun 26, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
Navient

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