Other (phone, health club, etc.) Communication tactics threatened to take legal action
Brown and Joseph, Ltd Debt collection department,
Other (phone, health club, etc.) Communication tactics Threatened to take legal action California
This company suddenly began calling about a debt that was a result of an audit done in 2013. we were never informed of the outcome of the audit and assumed it was because the Insurance Company went out of business. It took multiple requests to even get a copy for this audit. I was told I was a liar, I was stalling, my agent was a liar etc. They threatened legal action, impersonated a law firm, threatened to have our current insurance cancelled and even put us out of business. My agent even called them and asked them to stop collection attempts, as we were disputing the audit directly with the Insurance Company. There have been calls from - different people from this firm. - have been the most vicious and abusive people I have EVER encountered in my life. I have been called every name in the book while trying to communicate with them.
Brown and Joseph, Ltd customer in California
Jun 24, 2015
* Source: CFPB Complaint Database
Brown and Joseph, Ltd response to complaint:
Closed with explanation
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