Amerisave Mortgage Complaint

Amerisave Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker Texas

Went to Amerisave and I have been having problems getting the loan. I paid for the appraisal $400.00, but they are really dragging their feet. I have been trying to get loan since early -. I requested a refund of the $400.00 appraisal but they would not give it back or give me a copy of the appraisal. They are making excuses and postponing the loan. They keep making excuses that they need more and more paperwork.