GE Capital Retail Consumer Loan Complaint

Installment loan Taking out the loan or lease

GE Capital Retail Consumer loan department,

Installment loan Taking out the loan or lease Florida

On a Sunday afternoon our Son - while -. - We found an - that day who would see him. When we arrived the receptionist told us they do not accept our insurance and the procedure would be approximately $3000.00 dollars. She suggested that we applied to carecredit/synchrony bank to cover the expenses. I called my wife and she applied at home on the computer. We were approved instantly, however we did not have time to look over all the details regarding the loan because of my son -. We took out the loan in - 2012 with - percent interest and paid faithfully every month for 18 months. We only had a few hundred dollars left to pay, when suddenly - dollars in interest were added to our account. We did not realize this would happen. Our payment went up significantly and we continued to pay on time each month. Only now when we paid the interest continued to grow and the balance did not go down, even when we paid extra. Finally after - three years of paying carecredit/synchrony bank we have paid everything we borrowed plus over a - dollars in interest. This year we had circumstances in our finances that prevented us from continuing to pay this never ending debt. I feel as though we were vulnerable to unfair lending practices because of our son 's need of - attention on that Sunday afternoon. I believe the - office and carecredit/synchrony bank work together to use predatory lending tactics on consumers when in a desperate situation. Since we have missed a few payments carecredit/synchrony bank is out to ruin my credit. Not only from late payment reporting but by consistently running inquires of my credit report. I have paid them everything I owed plus interest. The amount that they are now asking is unfair. I would have never taken out this loan had I understood the nature of the loan.

GE Capital Retail customer in Florida
Jun 15, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with monetary relief

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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