Transworld Systems Inc. Debt Collection Complaint

Medical Improper contact or sharing of info talked to a third party about my debt

Transworld Systems Inc. Debt collection department,

Medical Improper contact or sharing of info Talked to a third party about my debt Texas

Following a debt in question related to a visit to the hospital emergency room where, as an insured individual, a co-pay was paid in a timely manner, I received a collection notice from Transworld Systems, Inc.(TSI) at www.transworldpayments.com regarding a balance of - for - Emerg Physicians Acct. # - which translates to TSI Reference number -. The debt did not appear valid so I disputed the amount within the 30 day allowance and requested further information from the debt collector. Without producing this information to me for consideration, TSI informed -, -, and - of the amount in question, resulting in an immediate negative impact on all - of those particular credit scores, affecting my ability to lease a new home.While the debt in question may be valid, I have been unable to contact TSI via their publicly posted phone numbers and by the phone number listed on their written correspondence which is -. I have called their numbers multiple times over several weeks within their hours of operation noted as Mon-Fri - to - EST. I have left numerous voicemails, sent emails, and post and unable to get a customer service representative on the phone to discuss this matter. I am extremely upset that this company has reported a debt to - third parties and further that they are completely negligent in responding to inbound inquiries. Further, their online user account system is completely insufficient as I am unable to log-in, contact support, gather information, or spark action of any kind using this venue.

Transworld Systems Inc. customer in Texas
Jun 15, 2015

* Source: CFPB Complaint Database

Transworld Systems Inc. response to complaint:
Closed with explanation

Consumer disputes how Transworld Systems Inc. handled their complaint

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Contact Transworld Systems Inc.

https://www.tsico.com/
(877) 282-1250
[email protected]
PO Box 15618
Wilmington DE 19850

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