First National Collection Bureau, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

First National Collection Bureau, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Florida

- - bundled their services into on account when I obtained a smart phone. After I received my - bill from -, I realized there was no way I could continue using the smart, cell phone without getting myself in serious financial trouble. I spoke with someone in customer service about my dilemma and requested that my wireless bill be separated from my television and land phone. That was accomplished, however, when paying my bill for the original service, the money was applied to the wireless account. The only way I could stop the excessive charges was to stop paying the entire - service package. I still had my cell phone services with - and I switched to - where I previously had my cable services and am very satisfied with - for the past four ( 4 ) years. - held my feet to fire '' for many months, charging me for wireless cell services that I did not use, could not use and had no intention of using. - turned the account over to a collection agency in 2011 and subsequently it was turned over to - ( - ) more collection agencies. I disputed each agency handling the account and each - closed and returned it to -. I do not know which agency is reporting the item to the - credit reporting agencies but it is a blemish on my credit record. I use only a debit card and do not have a credit card. I have a sixteen ( - ) - old automobile that I made - ( - ) payments on and was never late on any payment. It is time to replace the car but I ca n't because of the - bill on my credit record. I am - ( - ) years old.

First National Collection Bureau, Inc. customer in Florida
Jun 15, 2015

* Source: CFPB Complaint Database

First National Collection Bureau, Inc. response to complaint:
Closed with explanation

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Contact First National Collection Bureau, Inc.

http://www.fncbinc.com/
800.824.6191
 610 Waltham Way
McCarran NV 89434

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