Bank of America Credit Card Complaint

Bank of America Credit card department,

Credit determination New York

I received a response letter from Bank of America dated -/-/-. The letter was addressed to - - - -, my name is - - -. The letter explains due to a current or past delinquency my application for a credit card was denied. The letter also states that Bank of America bases their credit decision on information we have available on existing accounts and the applicant 's credit bureau report. I retrieved a copy of my credit report from - and attached the summary report confirming NO POTENTIAL NEGATIVE items were on my report and - accounts were in good standing. Bank of America references a discharged Chapter - Bankruptcy from -/-/-. I note ; -/-/- is 16 YEARS AGO. Well past any reporting period. Record retention requirements state negative information will remain on credit file for 7-years. 16-years is well past 7-years. State record retention requirements also reflect 5-7 years after an account is closed. Once again, 16-years is well past this requirement. I think the actions conducted by Bank of America are unfair and deceptive. They adopted independent policy practices outside of peer Bank guidelines. Additionally, they are adopting practices outside of normal periods considered in consumer credit laws and regulation standards. This is alarming and I am hopeful the CFPB will investigate this matter further.