Community Choice Financial, Inc. Payday Loan Complaint

Community Choice Financial, Inc. Payday loan department,

Can't contact lender Texas

Received an email from -- stating that my loan was denied ... Since I would never use a payday loan company and did not submit an application to them I was surprised to receive the notice. Because - of my debit cards had been compromised as well, this made me exceptionally nervous. The email had a phone number which is also the number on their website and on the - emails I have subsequently received from them. I called the number - different times and held for - and a - minutes, then - minutes, then - and a - minutes and NEVER did anyone come to the phone. I emailed them and told them of the problem at the same email address from the email to me and it is also suggested on their site and on the response emails. I received - emails each saying they have no record of my email address and can not help me. How did they ever send this to my email if they did not have it? Why can they not simply look at the name and other info? In my opinion they are purposely refusing to assist me in this extremely important matter. I can only assume they or their employees are likely to be involved in this given their obstructionism. Thanks for any help you can provide